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Messenger Users Guide

imageIntroduction
spacer image imageWelcome to Messenger
spacer image imageShareVantage
imageGetting Started
spacer image imageInstant Messaging and In/Out Board
spacer image imagePreferences
imageMessenger Interface
spacer image imageCut, Copy, Paste
spacer image imageSorting Items
spacer image imageNavigation
spacer image imageTree Control
spacer image imageShortcut Keys
imageUsing Messenger
spacer image imageLogging Into Messenger
spacer image imagee-Mail Integration
spacer image imageQuickSend/QuickChat
spacer image imageChat Session
spacer image imageUndeliverable Message
spacer image imageUpdate Your Status
spacer image imageView Your Friends' Status
spacer image imageManage Folders
spacer image imageMember Profile
spacer image imageFind Messages
spacer image imageMessenger Settings
spacer image imageMessage Notification Preferences
spacer image imageManage Buddies
spacer image imageMessage Signature Option
spacer image imageGeneral User Preferences
imageMessenger Tabs
spacer image imageMessages Tab
spacer image imageRead Tab
spacer image imageSend Tab
spacer image imageBuddies Tab
spacer imagespacer image imageBuddies Tab
spacer imagespacer image imageAliases List
spacer imagespacer image imageIn/Out Board
spacer imagespacer image imageMember's Status
spacer image imagePersonal Assistant
imagePermissions
spacer image imageOverview of Permissions
spacer image imageEstablishing Permissions
spacer image imageNotification of Permissions
spacer image imageResponding to a Permissions Request
imageInstallation
spacer image imageSystem Requirements
spacer image imageInstalling ShareVantage
spacer image imageUninstalling ShareVantage
spacer image imageCreating a Password
spacer image imageChange your Password
imageSubscription
spacer image imageSubscribe Now
spacer image imageGet More Storage
imageShareVantage Integration
spacer image imageIntegration with Contact Manager
spacer image imageIntegration with Document Manager
spacer image imageIntegration with WorkFlow Manager
imageUsing Help
spacer image imageCustomer Service
spacer image imageContext Sensitive Help
spacer image imageUser Guides
imageGlossary of Terms
imageLicensing

Permission - Establishing Permissions

How does ShareVantage establish a contact permission?
Let's keep it very basic and discuss a brief walk-through. We will refer to ShareVantage Messenger instant messaging only and assume the following scenario:

Both you and Stewart have ShareVantage Messenger installed on your respective computers. At this time, you have not placed Stewart on your approved Contacts list. Stewart, knowing that your ShareVantage Messenger member ID is "alice", sends you a message through Share Vantage Messenger using your address of alice@sharevantage.com. . ShareVantage goes to work and recognizes that you have not granted permissions to Stewart. The first thing that happens is that ShareVantage contacts Stewart informing him that he has not been granted permission to contact you and asks Stewart to complete a very short Requesting Contact Permission form. The form asks Stewart to describe his association or relation to you and to briefly describe why he wishes to contact you.

Since ShareVantage has conveniently taken Stewart to this form on the www.thesharevantage.com website, Stewart quickly completes the form and informs ShareVantage that he is your co-worker and that he wishes to contact you for work-related issues.

ShareVantage then notifies you of Stewart's completed request for permission. You can address Stewart's request at anytime, as it will be available for you until you either grant him contact permission, deny him contact permission, or delete his contact request. As you see, the control remains with you.

At this point in reading this, you may have said "Oh, I see", realizing that if Stewart was actually someone or some agency trying to send unsolicited advertising batch e-mails, it is hard to imagine that he or they would bother to complete the Requesting Contact Permission form. Therefore, you immediately see that you would never even be bothered by their permissions request nor would their e-mail reach your inbox. ShareVantage's job is to stop that unsolicited message or e-mail at the server site; long before it reaches your computer.

To continue, let's assume that you decide to address Stewart's request immediately. To read his Contact Permission request you simply double click on the contact request icon (red flag) in ShareVantage Messenger. ShareVantage immediately takes you to the appropriate ShareVantage website screen and with a single click saves your selection to grant him permission. Stewart is now automatically placed on your approved Contacts list and your correspondence permissions are under way.

Let's assume that for some reason Stewart starts sending you unwanted offensive e-mail. Remember, you control your contacts. You may move Stewart to your No Contacts list to let ShareVantage filter all messages originating from Stewart.

For more information, visit us at PortalsXpress.com or call PortalsXpress at 855 PORT-XPS (855.767.8977)